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Honest head-to-head · plus a third option

Birdeye vs Reputation.com.

Both are expensive. Both require sales calls. Both lock you into annual contracts. The real question: do you actually need Fortune-500 feature depth, or would you be fine with the 20% of features that drive 80% of the value — at 10% of the price?

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5+

AI engines tracked

6

Review sites · one inbox

9

Tools replaced

6 · 60

Countries · cities covered

14-day

Free trial · no card

Head-to-head

What Birdeye and Reputation.com each actually do.

Birdeye

Full comparison →

The enterprise reputation platform with an enterprise price tag.

Strength

Deep integrations for enterprise customers, a sizable field sales team, and Salesforce-adjacent dashboards.

Where the bill bites

Annual contracts. Per-location pricing that balloons fast. Three-week onboarding with a paid implementation consultant. Generic AI drafts that read like every other B2B tool on the market.

Starting price

From ~$599/mo per location

Contract

12-month minimum

Vimub wins 13 of 17 criteria vs Birdeye.

Reputation.com

Full comparison →

Enterprise platform. Six-figure contracts. Not for shops.

Strength

Deep analytics, sentiment ML, heavy integrations. Well-funded and well-staffed.

Where the bill bites

Starts around $1,500/mo per brand for the cheapest tier and scales into six figures. Required implementation services. Not available to sub-10-location operators at any price.

Starting price

From $1,500/mo

Contract

12- or 24-month contracts with implementation fees

Vimub wins 7 of 8 criteria vs Reputation.com.

Third option

Or: skip both. Use Vimub instead.

Birdeye and Reputation.com are both designed for an operator Vimub isn’t — enterprise chains, marketing ops teams, 12-month procurement cycles. If that’s you, stop reading and go buy whichever of them wins on your use case.

If you’re a shop owner running 1–30 staff who wants reviews, rankings, bookings, CRM, webchat, and citation push in one login with a one-click cancel, come to us.

  • Month-to-month

    Cancel in 30 seconds.

  • 10-minute setup

    OAuth Google Business. Done.

  • All-in pricing

    No per-review, per-SMS, or per-location fees.

  • Voice-trained AI

    Learns from your last 50 replies, not a template.

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What the average shop gets

Ninety days. Real numbers.

Median results — not best-case cherry-picks. If you don’t hit the median, we credit next month.

Rating delta

+0.7★

Target lift in the first 90 days of active use

Review volume

6×

From post-job SMS vs organic baseline

Response time

< 1 hr

Median, 24/7, across every time zone

Dormant recovery

12%

Of 6-month lapsed customers, in 90 days

Rank climb

+4

Positions in map pack for money keywords

Bookings

+41%

Via the widget embedded on Google profile

What’s inside today · No roadmap promises

Twelve tools. One subscription. One login.

Buy the twelve tools below from separate vendors and you’d write $4,050 / month in cheques. (Don’t take our word for it — check the sticker prices.) You get the lot on our Growth tier for a single subscription.

Your price · United States

$4,050/moretail

$149/mo

Growth tier. Most-chosen. Starter from $49/mo, Enterprise at $349/mo. Yearly billing is 20% off on top.

Start free trial →See all plans in USD

Sales tax applied per state where required. Invoices include itemised tax line.

  • AI Visibility Score — 5 engines tracked weekly

    ChatGPT, Claude, Gemini, Perplexity, Google AI Overviews. LLMrefs charges $299 for this alone.

    $390

  • AEO answer capsules (AI-citeable content)

    8-40 per month. 87%-cited structure. Deployed via our schema CDN, no site edit.

    $280

  • Schema auto-deploy (JSON-LD + CDN)

    LocalBusiness + Service + FAQ + Review. One-line script on your site. Auto-updates.

    $240

  • AI-ready review capture

    Post-job SMS 90 min after invoice. 6× the review volume, AI-parseable profiles.

    $320

  • Competitor radar + AI leaderboard

    Who ChatGPT recommends instead of you, updated daily.

    $240

  • 5×5 local rank grid (Google)

    Your traditional Local SEO — ten keywords × twenty-five geo points weekly.

    $240

  • Citation audit across 40+ AI-cited sources

    Weekly scan of Yelp, Trustpilot, Reddit, Quora, vertical-specific.

    $260

  • Booking widget + atomic slots

    Embed in Google listing. Zero per-booking fees. Zero double-bookings.

    $280

  • Dormant-customer campaigns

    12% reactivation rate. Worth three months of marketing.

    $260

  • Unified inbox (reviews, SMS, email, GMB, chat)

    Every conversation. One place. Never missed.

    $220

  • Agency white-label (Agency tier)

    Custom domain, logo, billing. Resell the AI Visibility engine under your brand.

    $420

  • 24/7 human support + monthly strategy call

    Dedicated success manager on Growth+. 4hr SLA on Dominator.

    $900

  • Retail total

    $4,050/mo
Six guarantees · all conditional · all enforceable

We stake our side of the table first.

Guarantees work when they’re specific, measurable, and paid out without drama. The six below are written into our SLA — not marketing copy.

  1. G1

    14-day free trial

    No credit card. Full Growth-tier access. Cancel in one click. Keep everything you built if you stay.

  2. G2

    You own the data

    Every review, customer, invoice, booking — exports to JSON and CSV in one click. Your customer list is yours. Forever.

  3. G3

    Honest caps, honest overages

    Generous included allowances at every tier. Go over? You pay only for what you used at the published rate — never a surprise tier upgrade.

  4. G4

    99.9% uptime SLA

    Miss the target, we credit your next month automatically. Credits stack if we miss for multiple months.

  5. G5

    +30 AI Visibility points in 90 days

    If your AI Visibility Score hasn't moved 30 points in 90 days on the DOMINATE bundle, we keep working free until it has. Score re-scored weekly across 5 engines.

  6. G6

    GDPR, CCPA, PIPEDA, Privacy Act

    UK GDPR, EU GDPR, CCPA/CPRA, PIPEDA, and Privacy Act 1988/2020 compliant. DPA available at /legal/dpa. Sub-processor list at /legal/subprocessors.

Birdeye vs Reputation.com — enterprise vs enterprise-lite · Vimub