Honest head-to-head · plus a third option

Grade.us vs Reviews.io.

Grade.us is built for agencies managing service businesses. Reviews.io is built for ecommerce. If you're running a physical shop with a website, neither is a clean fit. Here's why — and what to do instead.

5+

AI engines tracked

6

Review sites · one inbox

9

Tools replaced

6 · 60

Countries · cities covered

14-day

Free trial · no card

Head-to-head

What Grade.us and Reviews.io each actually do.

Review-only, no real CRM, agency-focused.

Strength

Reasonably priced for agencies reselling. Clean review-funnel UX. Multi-location support at mid-tier.

Where the bill bites

No dormant CRM, no booking widget, no rank grid, no unified messaging. Purely review monitoring and requests. Everything else you have to stitch together.

Starting price

$25–$250/mo depending on client count and tier

Contract

Month-to-month available

Vimub wins 6 of 10 criteria vs Grade.us.

UK-born, ecom-first, thin on the local-service features.

Strength

Reasonable price. Strong ecommerce integrations (Shopify, WooCommerce). Google Seller Ratings support.

Where the bill bites

Built for ecommerce, not local trades. No booking, no local rank, no dormant CRM, limited SMS. Dashboard assumes you have a webshop, not a van.

Starting price

$69–$449/mo depending on review volume

Contract

Monthly or annual (10% off yearly)

Vimub wins 6 of 9 criteria vs Reviews.io.

Third option

Or: skip both. Use Vimub instead.

Grade.us and Reviews.io are both designed for an operator Vimub isn’t — enterprise chains, marketing ops teams, 12-month procurement cycles. If that’s you, stop reading and go buy whichever of them wins on your use case.

If you’re a shop owner running 1–30 staff who wants reviews, rankings, bookings, CRM, webchat, and citation push in one login with a one-click cancel, come to us.

  • Month-to-month

    Cancel in 30 seconds.

  • 10-minute setup

    OAuth Google Business. Done.

  • All-in pricing

    No per-review, per-SMS, or per-location fees.

  • Voice-trained AI

    Learns from your last 50 replies, not a template.

What the average shop gets

Ninety days. Real numbers.

Median results — not best-case cherry-picks. If you don’t hit the median, we credit next month.

Rating delta

+0.7★

Target lift in the first 90 days of active use

Review volume

From post-job SMS vs organic baseline

Response time

< 1 hr

Median, 24/7, across every time zone

Dormant recovery

12%

Of 6-month lapsed customers, in 90 days

Rank climb

+4

Positions in map pack for money keywords

Bookings

+41%

Via the widget embedded on Google profile

What’s inside today · No roadmap promises

Twelve tools. One subscription. One login.

Buy the twelve tools below from separate vendors and you’d write $4,050 / month in cheques. (Don’t take our word for it — check the sticker prices.) You get the lot on our Growth tier for a single subscription.

Your price · United States

$4,050/moretail

$149/mo

Growth tier. Most-chosen. Starter from $49/mo, Enterprise at $349/mo. Yearly billing is 20% off on top.

Sales tax applied per state where required. Invoices include itemised tax line.

  • AI Visibility Score — 5 engines tracked weekly

    ChatGPT, Claude, Gemini, Perplexity, Google AI Overviews. LLMrefs charges $299 for this alone.

    $390
  • AEO answer capsules (AI-citeable content)

    8-40 per month. 87%-cited structure. Deployed via our schema CDN, no site edit.

    $280
  • Schema auto-deploy (JSON-LD + CDN)

    LocalBusiness + Service + FAQ + Review. One-line script on your site. Auto-updates.

    $240
  • AI-ready review capture

    Post-job SMS 90 min after invoice. 6× the review volume, AI-parseable profiles.

    $320
  • Competitor radar + AI leaderboard

    Who ChatGPT recommends instead of you, updated daily.

    $240
  • 5×5 local rank grid (Google)

    Your traditional Local SEO — ten keywords × twenty-five geo points weekly.

    $240
  • Citation audit across 40+ AI-cited sources

    Weekly scan of Yelp, Trustpilot, Reddit, Quora, vertical-specific.

    $260
  • Booking widget + atomic slots

    Embed in Google listing. Zero per-booking fees. Zero double-bookings.

    $280
  • Dormant-customer campaigns

    12% reactivation rate. Worth three months of marketing.

    $260
  • Unified inbox (reviews, SMS, email, GMB, chat)

    Every conversation. One place. Never missed.

    $220
  • Agency white-label (Agency tier)

    Custom domain, logo, billing. Resell the AI Visibility engine under your brand.

    $420
  • 24/7 human support + monthly strategy call

    Dedicated success manager on Growth+. 4hr SLA on Dominator.

    $900
  • Retail total

    $4,050/mo
Six guarantees · all conditional · all enforceable

We stake our side of the table first.

Guarantees work when they’re specific, measurable, and paid out without drama. The six below are written into our SLA — not marketing copy.

  1. G1

    14-day free trial

    No credit card. Full Growth-tier access. Cancel in one click. Keep everything you built if you stay.

  2. G2

    You own the data

    Every review, customer, invoice, booking — exports to JSON and CSV in one click. Your customer list is yours. Forever.

  3. G3

    Honest caps, honest overages

    Generous included allowances at every tier. Go over? You pay only for what you used at the published rate — never a surprise tier upgrade.

  4. G4

    99.9% uptime SLA

    Miss the target, we credit your next month automatically. Credits stack if we miss for multiple months.

  5. G5

    +30 AI Visibility points in 90 days

    If your AI Visibility Score hasn't moved 30 points in 90 days on the DOMINATE bundle, we keep working free until it has. Score re-scored weekly across 5 engines.

  6. G6

    GDPR, CCPA, PIPEDA, Privacy Act

    UK GDPR, EU GDPR, CCPA/CPRA, PIPEDA, and Privacy Act 1988/2020 compliant. DPA available at /legal/dpa. Sub-processor list at /legal/subprocessors.

Grade.us vs Reviews.io — service reviews vs ecom reviews · Vimub