Answers, start to finish.

Connect your Google Business Profile

OAuth flow, what permissions we need, what happens next.

Teach Vimub your voice

Paste or approve 20 past replies to calibrate the brand-voice model.

Turn on post-job review SMS

Pick a trigger (invoice paid, job closed), set the delay, go live.

Invite your team

Role-based access for owner, manager, and front-desk staff.

How AI drafts are generated

Context window, tone detection, confidence scoring, alternative drafts.

Autopilot rules

Which replies are safe to auto-publish, and how to add per-rating overrides.

Responding in bulk

The filter + select-all-matching workflow — 200 replies in six minutes.

Handling fake reviews

Flag, dispute, and escalate to Google via our one-click template.

Picking your 10 rank keywords

Local intent, commercial intent, seasonality, anti-patterns.

Reading the rank grid

What a 5×5 means, why your competitor rank moves overnight.

Adding competitors

Up to 25 on Dominator. What we poll, how often, what we flag.

Citation scan

Which directories we check and how to fix the NAP-mismatch flags.

Services, staff, and availability

The three tables that power the whole widget.

Embedding the widget

Google Business link, Instagram bio, website iframe, custom domain.

Preventing double-bookings

How atomic slot-holding works under concurrent requests.

What counts as an AI response

Draft generation, regeneration, and tone swaps explained.

Changing plan

Upgrade/downgrade rules, prorating, and mid-cycle mechanics.

Cancelling

What you keep, what you export, how refunds work in the trial window.

Setting up your brand

Logo, colours, custom domain verification via DNS.

Adding a client

Sub-org creation, location attachment, seat allocation.

Client billing

Stripe Connect, revenue share, invoicing your clients under your own brand.