Stop missing customer calls while you’re under a sink.
Vimub answers your customers across SMS, WhatsApp and webchat 24/7, books jobs into your calendar, and chases reviews after — so you can keep working.
Three problems that quietly cost you a van’s worth of work every year.
Missed calls = lost jobs
The average plumber misses 3 calls per day at £180/job = £540/day lost. Vimub answers in seconds whether you’re elbow-deep or in the van.
Review request fatigue
85% of customers leave reviews when asked; only 8% volunteer one. We send the SMS automatically the moment a job is invoiced — your hands stay clean.
Quotes go cold
Customers ghost SMS quotes within 24 hours. Vimub nudges them at 6h, 24h and 72h with a soft, branded follow-up — and it lifts close rate ~30%.
Four steps. Fifteen minutes. Live before lunch.
We don’t replace your phone, your van, or your trade. We sit between you and your customers and handle the bits a plumber shouldn’t have to do at 9pm on a Sunday.
- 01
Connect your stack
Hook up your Google Business Profile, WhatsApp Business and existing phone number. ~15 minute setup, no porting required.
- 02
AI triages every message
Customers message any channel → AI reads, classifies emergency vs quote vs nuisance, and either auto-answers from your knowledge base or pings you.
- 03
Booking confirmed
Slot offered, confirmed, written to your Google Calendar. Deposit (£) taken via Stripe before the van rolls — no more no-shows.
- 04
Review request — automated
Job marked done in the app → SMS + email goes out in your voice, with a one-tap Google review link. Reply to anything negative from your phone.
The features that actually move the needle for a plumbing business.
24/7 webchat with AI auto-reply
Drop one snippet on your site. The bot quotes simple jobs, books emergencies and hands off to you when it gets tricky.
Explore MessagingWhatsApp Business integration
Verified WhatsApp number, two-way replies in the same inbox as SMS. Customers love it. So do older customers, surprisingly.
Explore MessagingCalendar sync
Google Calendar today, Outlook in Q3. Time-zone safe, no double-bookings, recurring service slots supported.
Explore CustomersStripe deposits to your account
Take 20–50% upfront on emergency callouts. Funds settle to your own bank — we never touch your money.
Explore PaymentsAuto review requests post-job
SMS + email, 90 mins after invoice. Filters detractors to a private feedback gate so 1-star surprises stay in your inbox, not on Google.
Explore Review generationQuote follow-up sequences
Soft nudges at 6h, 24h, 72h. Each one drafted by Claude in your tone of voice. Pause any sequence with a single tap.
Explore AI AutopilotGrowth — £197/mo.
Everything above. One simple price.
One job recovered pays for two months. If we don’t cover our fee in the first 60 days, email us — we’ll refund you. No fine print.
14-day free trial. No card to start. Monthly rolling.
- 1 location · 1 van or 10
- 500 SMS / month included
- Unlimited webchat & WhatsApp
- Unlimited automations & sequences
- Google review requests + reply AI
- Stripe deposits & invoicing
- UK support · GBP billing · GDPR-safe
Real plumbers, once there are real quotes to publish.
Early access
We’re onboarding our first design partners in this trade now — real quotes from real customers will replace this note the moment we have one signed off.
Questions plumbers actually ask us.
Got something else? Email us — replies are from a human in the UK, usually same day.
What if I’m already using QuickBooks for invoicing?
Keep it — we don’t require you to switch. There’s no direct QuickBooks or Xero webhook today, so paying an invoice in QB itself won’t auto-fire a review request; the 90-minute review SMS triggers from a completed booking or job in Vimub instead (or you can send one manually anytime).
Do I need to switch my phone number?
No. Keep your existing number. Vimub sits alongside via call-forwarding on no-answer (we give you a tracking number that rings yours first). SMS and WhatsApp use your business numbers directly.
Can the AI book emergency callouts?
Yes — and it knows the difference. The triage prompt detects words like "burst", "leak", "no heating" and escalates to your phone within 60 seconds (with an ETA already drafted for the customer). Routine jobs go through the standard booking flow.
What about Yell.com reviews?
We poll Yell, Yelp, Trustpilot, Facebook and Google daily and pull every review into one inbox. Reply from the dashboard, AI drafts a first pass in your voice. Yell-only auto-reply is on the 2026 roadmap (Yell’s API is awkward).
Is my customer data GDPR compliant?
Yes. UK & EU data stays in EU-region Supabase. We sign a DPA on request, never sell data, and your customers can export or delete their data via a one-click portal link. HIPAA-grade audit logging is available on Growth and above.
Put your phone down. We’ll take it from here.
GDPR-safe. UK-hosted. Cancel any time. Export your data on the way out.